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Kim

McCARTER

Revenue Model & Client Success Strategist

Revenue Model Strategist, Sales Strategist, Client Success Expert, Xennial, and Professional Question Asker 

hey, i'm kim

Since 2012 I've been inside a lot of businesses. The money you're chasing is usually already sitting in the one you have.

watch the case study

Stop Chasing

The $900K Case Study

strangers

A multi-million dollar founder hit a sales slump and was ready to turn her signature offer into a $3,000 course. We didn't touch her marketing. We fixed the backend: onboarding, her list, and the client experience. Six months later, the business was rebuilt.

What happens when you fix the sales leaks sitting inside the business you already have?

HOW I HELP

Get a custom action plan to turn your expertise, offers, and client results into a clear path to your next sales.

01

SALES & STRATEGY INTENSIVE

Build a customized, sales-driven Client Success strategy designed around your business, customer journey, and growth goals.

02

DONE-FOR-YOU CLIENT SUCCESS & SALES STRATEGY

Ongoing sales & client support to help optimize Client Success, improve performance, and increase long-term revenue.

03

FRACTIONAL CLIENT SUCCESS
SERVICES

Develop a high-performing Client Success & Coaching teams that confidently support clients, drives adoption, and contributes to measurable business growth.

04

CLIENT SUCCESS TEAM
COACHING

The ID•EQ Method: A Sales-First Framework for Learning Retention

Client Retention in Online Education: Proven Secrets to Cut Churn

Why Most Digital Training Fails (And How to Design for Humans, Not Platforms)

from the blog