MENU

Kim

mccarter 

Revenue Model & Client Success Strategist

Revenue Model Strategist, Sales Strategist, Client Success Expert, Xennial, and Professional Question Asker 

meet kim

For 14+ years, I’ve helped entrepreneurs and industry leaders turn better strategy into stronger businesses, supporting more than $30M in client sales along the way.

When a multi-million dollar founder came to me ready to strip her signature offer down to a $3,000 course out of sales panic, we didn't buy new ads or build a cheap funnel. We audited her backend.

We fixed her onboarding, re-engaged her list, and built an experience that turned silent client drop-off into backend cash. Here is the exact breakdown of how client success rebuilt a business in 6 months.

What Happens When You Stop Chasing Strangers & Fix The Sales Leaks Sitting Inside Your Existing Business

watch now

HOW I HELP

Get a custom action plan to turn your expertise, offers, and client results into a clear path to your next sales.

01

SALES & STRATEGY INTENSIVE

Build a customized, sales-driven Client Success strategy designed around your business, customer journey, and growth goals.

02

DONE-FOR-YOU CLIENT SUCCESS & SALES STRATEGY

Ongoing sales & client support to help optimize Client Success, improve performance, and increase long-term revenue.

03

FRACTIONAL CLIENT SUCCESS
SERVICES

Develop a high-performing Client Success & Coaching teams that confidently support clients, drives adoption, and contributes to measurable business growth.

04

CLIENT SUCCESS TEAM
COACHING

The ID•EQ Method: A Sales-First Framework for Learning Retention

Client Retention in Online Education: Proven Secrets to Cut Churn

Why Most Digital Training Fails (And How to Design for Humans, Not Platforms)

from the blog